This privacy statement is created to keep your personal information safe and private. We understand how important privacy is for everyone, and we promise to make it a top priority. Our Privacy Statement always puts privacy first, making sure that we use your personal information in a clear and lawful way.
What information do we collect?
When you visit our website and proceed to make a booking or reservation, we collect information directly from you. Additionally, there are instances where we acquire your personal details from external sources, including applications, websites, group companies, and other third-party platforms. The information we collect from our users includes:
We gather the following information from our users:
- Personal Details: This includes your name, age, gender, and birthday.
- Contact Details: We collect your phone number, email address, and residential address.
- Booking Details: This category encompasses the traveler’s name, passport number, postal code, and booking reference number.
- Billing Information:For payment processing purposes, we collect credit card details, debit card information, billing address, and other relevant payment-related information.
How do we use your information?
We want to give you the things you need and help you with travel:
- Give you what you want: We offer the things and services you need.
- Keep you informed: Tell you the latest travel info.
- Help with your account: Assist you in managing your account.
- Handle payments easily: Process your bills and payments quickly.
- Stay safe:Keep you updated on travel advisories.
- Answer your questions: Help with your future questions and requests.
- Understand your likes: See how much you like our products and services based on what you say.
- Tell you about deals: Share info on flight discounts, special offers, low-fare deals, vacation packages, and more.
- Handle money matters: Collect any fees or charges related to our services.
- Keep things legal: Stop any illegal activities.
How do we collect your information?
We gather your personal information from the details you provide throughout your interactions with us. The mentioned data can be obtained from the following sources:
- Information generated about you when you make purchases or inquiries regarding travel arrangements, whether through phone, email, or our website.
- When you subscribe to receive marketing communications from us.
- Interactions with our customer service team, where relevant information may be collected.
- Participation in competitions or registration for promotions contributes to the data we gather.
How safe is your personal data?
We work really hard to keep your information safe. We use advanced tools to make sure everything is secure. We have smart ways to handle data both physically and online to protect you.
When you share your personal or card details, we store them safely using secure payment systems on our servers. But, please be aware that if you send or receive devices through our site, we cannot guarantee their safety. If you choose to help with that, it’s at your own risk. This means we are not responsible if information gets lost, stolen, accessed without permission, or if there is any interference. We know and accept that these risks exist on our website.
About Tracking Technologies / Cookies
By using first-party cookies, we may also incorporate third-party web analytics services, like Google Analytics, on our websites and mobile apps. The providers of these services use technologies, such as cookies, to assist us in understanding how visitors interact with our websites and apps.